I have used RussianRail for six legs of a trip from Vladivostock to Astana and each time the web booking system has been efficient and simple to navigate. Additionally I had occasion to communicate with the office to investigate possibilities and the responses have been immediate and courteous. I only wish that I was able to book my train travel from Kazakhstan onwards with them as the KZ site is hopeless compared to Russianrail. I certainly have no problem in recommending RR.

We used Russian Rail to book the second leg of our Trans Siberian journey, going from Irkutsk to Vladivostok on the 002 Rossiya. The booking process was seamless. What really impressed us was that they refunded us a considerable amount when the exchange rate had changed in our favour on the day of booking. Thank you, Russian Rail, for your honesty and integrity. We would not hesitate to recommend you to other rail users.

I have used RussianRail for six legs of a trip from Vladivostock to Astana and each time the web booking system has been efficient and simple to navigate. Additionally I had occasion to communicate with the office to investigate possibilities and the responses have been immediate and courteous. I only wish that I was able to book my train travel from Kazakhstan onwards with them as the KZ site is hopeless compared to Russianrail. I certainly have no problem in recommending RR.

Booking through your company made our life easier when organising such a complex trip from our perspective. Communication was excellent and to break the trip into four parts from Beijing/Ulaan Baatar/Urkutsk/Moscow/St Petersburg this was essential. We would recommend tour company.

Russian Rail made booking my entire Trans-Siberian adventure incredibly simple. Navigating a foreign system can seem intimidatingly opaque, not least with an unfamiliar alphabet and remote stations, but Russian Rail made it transparent. The site provided complete clarity and therefore complete freedom to choose the times, cabins, and stops that I wanted, even at the last minute. The booking process was easy and swift. Fantastic!

It was one of the best trips I've been on. The train ride, the people and the views. It is a must do. Thank you for helping me with my booking and making the reservation process simple.