Honestly speaking, the most comfortable, luxurious, clean train journey I had been so far in my life. The timing of the train, the entire journey was so mesmerising. I would definitely recommend Russian rail to my fellow travellers in future and would love to be back and taking the train again in near future.

A fabulous journey from Moscow to St Petersburg. There was wifi on the train plus brochures on both cities and free earphones. They serve coffee etc for purchase. Very impressed!

We travelled on the fast train (Sapsan) from St Petersburg to Moscow recently and were very pleasantly surprised with the whole experience. 9am boarding was efficient and punctual and we only had to be at the station 30 minutes before departure. Plus our luggage travelled with us, so as opposed to airline travel, no long wait at the other end. Staff were wonderful and carriage was spotlessly clean and well appointed. Could not recommend it more highly. Brilliant way to travel and see a little bit of the Russian countryside was a bonus.

I have used RussianRail for six legs of a trip from Vladivostock to Astana and each time the web booking system has been efficient and simple to navigate. Additionally I had occasion to communicate with the office to investigate possibilities and the responses have been immediate and courteous. I only wish that I was able to book my train travel from Kazakhstan onwards with them as the KZ site is hopeless compared to Russianrail. I certainly have no problem in recommending RR.

We used Russian Rail to book the second leg of our Trans Siberian journey, going from Irkutsk to Vladivostok on the 002 Rossiya. The booking process was seamless. What really impressed us was that they refunded us a considerable amount when the exchange rate had changed in our favour on the day of booking. Thank you, Russian Rail, for your honesty and integrity. We would not hesitate to recommend you to other rail users.

Booking experience was smooth, fast and website was easy to navigate! They were also cheaper than other websites I’ve checked

We needed to get to St Petersburg from Moscow and didn't want to have to deal with long lines at the airport. It was easy to locate the station, board, and travel to St Petersburg . The staff were wonderful and I would definitely recommend using this mode of transportation and Russian rail lines

Me and my wife spend some time in St Petersburg and then we planned to move to Moscow, We find out that there is a very comfortable train form St Petersburg to Moscow called Red Arrow. As our hotel was on Nevsky Prospect very close to St. Petersburg Moscovsky Railway Station it looked like it is an ideal and romantic way of traveling to Moscow and it was. We booked tickets online, we chose VIP 1st Class (compartment for 2 persons), very friendly website. Whole booking process took just few minutes. We arrived earlier to the station so we went to the business lounge which was just next to the platform from which the train was departing. The lounge itself was very clean and nice, with a free water coffee and tea. The train was amazing, very nice staff dressed in fashionable uniforms. Compartment was very comfortable with comfortable bed, private bathroom with shower cabin, hairdryer, free cosmetics bags like in a five-star hotel. Excellent food and service, simply it was wonderful trip. There is a song played during train departure from St Petersburg - "The Hymn to the Great City", we missed it because we started choosing meals we want for breakfast which we regret greatly. So, wait with any activity till the train departs, don’t miss the song.

I booked tickets online for trains between Moscow and St. Petersburg for my husband and I on the Nevsky Express. I booked second class tickets. The train was on time both ways. It was a comfortable ride. The compartments were very clean and comfortable. They served sandwiches and water for free. Great service!

Me and my wife booked tickets online from Moscow to St Petersburg and back during June 2019. From Moscow we travelled 1st class with the NEVSKY EXPRESS to St Petersburg. It was a comfortable trip and all was good - considering that it was much cheaper than the SAPSAN. The compartment was comfortable and service staff were good ( although they could not speak English). Then from St Petersburg to Moscow, we travelled with the SAPSAN in Business Class and this was a very enjoyable trip. Service was excellent and the food was good. Finding and boarding the trains were very good in both cases and they were spot-on time.

We booked our tickets from Moscow to St. Petersburg by Sapsan online. It was a smooth user friendly process. The train was on time, comfortable and clean. With adequate baggage space. No problem at all. The staff was polite and courteous. I would recommend all to travel with Russian Rail

The best and most simple online ticket service for transsibirian railway tickets. I always tried to book trough this company because they have the best prices. It's necessary to mention, that you can buy tickets only 3 days before the train's departure but if you know your schedule they have the best website and best prices. Their whole website is also in English!

Quick, efficient, reliable...An excellent agency to plan your next trip to Russia

I have used RussianRail for six legs of a trip from Vladivostock to Astana and each time the web booking system has been efficient and simple to navigate. Additionally I had occasion to communicate with the office to investigate possibilities and the responses have been immediate and courteous. I only wish that I was able to book my train travel from Kazakhstan onwards with them as the KZ site is hopeless compared to Russianrail. I certainly have no problem in recommending RR.

It’s our second journey using the service and the service has been very professional. Highly recommended.

Perfect service all away from ordering tickets to the ride from Moscow to st.petersburg. Quick personal assistance for changing day of travel. Thank you.

Booking through your company made our life easier when organising such a complex trip from our perspective. Communication was excellent and to break the trip into four parts from Beijing/Ulaan Baatar/Urkutsk/Moscow/St Petersburg this was essential. We would recommend tour company.

I bought the tickets in Chile, preparing my trip to Russia. Everything worked perfect with the trains. They were punctual, comfortable, everything was fine. An advice, from St. Pertersburg to Tallinn, the Russian police checked me, asking if I had alcohol, cigarettes and medicines, I recommend not carry on any of that in order to avoid problems. the train service was excellent!

Without any doubt this has been one of my greatest experience traveling. The train is geourgeos and the service is just great. It is highly recommended to have this unique experience when traveling from moscow to st Petersburg. I will definitely do it again next time I go back to Moscow.

Helsinki - Moscow on first class. I can highly recommend to approach Moscow by train from Helsinki. Excellent boarding and on-board service. Enjoy the view and share food and drinks while you ride towards this great metropolis.Next time I will do exactly the same !