Customer Reviews
Read what our customers have to say
Nobody should have their trip ruined by an agency that creates problems for you instead of helps you. We’ve helped thousands of people from all over the world buy Trans-Siberian Express rail tickets. At TransSiberianExpress we focus only on 2 things: Russian Train Tickets and You! See what past customer have to say:
Our travel group is recommended by the following publications:
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We did have a wonderful experience while in Russia. Beautiful country and passionate and kind people. The food was excellent as well. We were extremely pleased with the trains we took from Moscow to St. Petersburg and back. Very comfortable, clean and quite fast. Also a pleasant experience. We will come back in the future and we will use your train.
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Tickets arrived in time. Booking was ok. Reserved seats were the ones I had chosen The train was on time, clean, and the sun shines. :-) Many Many thx again and CONGRATULATION!
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Dear Elena, My experience with your company was GREAT, I bought my tickets to travel Moscow to St Petersburg and the service was great, I got my electronic tickets very fast and service is so good that to board the train i just had to show my passport. That was very good. Thank you
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Dear Elena, Thanks for arranging my tickets to Saint Petersburg & back smoothly & professionally. Wish you and your company the very best. With best regards
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We booked our train from Moscow to St Petersburg using tour operator Express to Russia. I must state how impressed and pleased we were by the efficiency and help we received in booking our train. The journey itself was excellent, and the first class service superb. We will certainly use Express to Russia again in the future. H & K Bessos
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Большое спасибо. Thank you very much, Express to Russia , for your perfect service in getting me my invitation, voucher and TransSib tickets. No stress whatsoever!
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Dear Asya, Je tiens à vous dire combien j'ai apprécié vos services, tant pour l'obtention - si compliquée - des invitations nécessaires pour les visas que pour l'achat des 7 billets de train de notre périple de Moscou à Vladivostok. Merci encore à Ekaterina Statsura - pour les vouchers- et à Ksenia Distryanova - pour les billets. Tout s'est bien passé, obtenir les "vrais " billets à Moscou n'a posé aucun problème et nous avons faits un superbe voyage. Je ne sais si vous pourrez utiliser ce courrier sur votre site mais si c'est possible je recommande vivement votre agence aux éventuels lecteurs. Avec mon meilleur souvenir
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Dear Asya, Thank you very much for yor kind email! We were really pleased with the service your company provided for our railway journey from St Petersburg to the Crimea. Ordering process was very smooth and efficient, all our minute requests were met. It was especially important that we did not have to travel to collect the tickets (as is surprisingly still a commonplace all over Russia) - our tickets were simply brought to our home address. Everything was simply impeccable! We shall certainly want to use the service again and will encourage those travelling to and from Russia to use your business. With warm regards,
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Dear Asya, I booked with your agency a train ticket from Kursky station in Moscow to Nizhniy Novgorod. Everything perfect! e-ticket immediately available, immediate validation of the conductor, train beautiful and on time, congratulations! you are very efficient! I will make positive publicity in Italy.., greetings...
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Thanks a lot for your help of booking the Train from Moscow to St. Petersburg . Everything just went acording to the plan ! :-)
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Hi Asya I was very happy with the bookings you made for me. I always got a response within 24 hours and the answers were clear and accurate. I will certainly recommend Express to Russia to my friends and will use your service again. For me one of the main benefits was ease of communication in English which was not that easy in the rest of St Petersburg. I now rate the city a must see for everybody who likes to travel. Regards
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Thanks for helping me out so much in Russia! Made my trip so much easier not having to worry about all the small things. :)
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Dear Asya, I would be delighted to serve as a reference for your company. You handled my visa invitation and registration with efficiency, and you answered all my questions with patience and clarity. I have to say that too often my husband and I ran into poorly managed concerns in our time in Russia. However, Express to Russia stood out as a shining exception. We came to trust your company and to feel we would get both service and good advice from you whenever we needed it. We are most grateful, and we send you all our good wishes for the success your company richly deserves. Cordially, Mary
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Hi Asya, I'm back from my trip to Russia and would like to say thank you again for your incredible service and support. I'll certainly recommend Express to Russia whenever I have the opportunity to. Thanks again, best regards,
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Thanks so much for booking tickets for me on the Trans-Mongolian rail! Your site gave me the best prices, which meant that I could save more money for the rest of my trip, and I found the whole process to be relatively simple and straight-forward. Thanks again!
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Thank you for your great service. We came back to Japan and start my work this year. I very very very happy with the trip. If will visit again Russia or neighbor countries use your WEBSITE again. and talk to my friend. Thanks again. I hope your business more success.
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Our visas (letters of invitation) and train tickets, booked through Express to Russia, were processed efficiently and we had no problems when using them (to get our Russian visas and when catching the trains) - The train rides from Helsinki to St Petersburg and then Moscow are fabulous in winter by the way - The letters of invitation were really helpful, particularly as it enabled us to make our own bookings for accommodation (online before) and tours (when in St Petersburg and Moscow), which saved us a lot of money and gave us the flexibility we wanted. Definitely would recommend Express to Russia.
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I had an incredible experience with Express to Russia. Read about it on my blog! Thank you guys!! http://novackadventures.blogspot.com/
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During our recent trip to St. Petersburg we used your services and we very happy with them. Our train tickets arrived at our hotel on time and as expected. I would recommend your services to anyone going to Russia. We will use your services again. Thank you.
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We stayed at the Central Park Apartment via Olympiysky prospect. We had a terrific time. The place is so accessible. The apartment is very clean and the wi-fi works so well. We didn't have any problem at all. The staff of City Realty is kind and professional. It was easy to talk and request something. Thank you for all the kindness and assistance. We will certainly used your service again next time.
Once you have your tickets, look forward to a wonderful, smooth
and enjoyable journey through the Russian countryside.
Buy your ticket safely and securely and then sit back
and enjoy the ride!
Recommended by
Our travel group under the names Express to Russia, Russian Rail and Trans-Europe Express has been recommended and/or accredited by:
A portion of your order goes to helping underprivileged Russian children.